Build The Guest Map
Create an overview, add loop maps, and connect sections so guests can choose a site visually.
Best for
- Choosing a map image
- Adding loop or section maps
- Understanding why pins look off
Before you start
- Have one overview map for the whole property.
- Have optional detail maps for loops, lakefront areas, cabins, or other sections.
- Know whether the map labels match your site codes and section names.
- Crop out brochure text or legends that make the map hard to read on mobile.
What makes a good booking map
A booking map should help guests choose a real place to stay. It does not need to be beautiful, but it does need to be readable on a phone.
The strongest maps show sections, loops, roads, site labels, bathhouses, offices, water, trails, dog areas, and entrances. The weakest maps are scanned brochures with tiny legends or too much non-map content.
Tips
- Use landscape orientation when possible.
- Keep site labels readable after the image is scaled down.
- Crop out unrelated advertisements, rules, or brochure panels.
- Use PNG for illustrated maps and JPG for photo-heavy maps.
Use one overview, then add detail maps
Each property should have one overview map. The overview acts like the park directory, and it always appears first in guest and owner map tabs.
Detail maps are for areas that need more room: East Loop, Lakefront, cabins, tent meadow, group camping, or any section where individual sites would be too crowded on the overview.
Clickable section regions belong on the overview map. Detail maps should stay focused on site pins, site-level context, and useful amenities.
Steps
- 1Upload or replace the overview map from the Overview map panel.
- 2Add detail maps for each loop or section guests should browse separately.
- 3Select the overview map, choose a destination detail map, then drag a region around that section.
- 4Repeat until the overview has clear clickable regions for each major area.
- 5Use Amenities to place guest-facing icons such as bathhouses, office, parking, showers, water, or lake access.
- 6Open Sites, choose the right map tab, and place sites on the map where guests should see them.
Upload or replace maps
The upload controls live in the Map step.
Steps
- 1Open Property setup -> Map.
- 2Choose the PNG or JPG overview file.
- 3Wait for the upload label to show the map is uploaded.
- 4Add detail maps for individual loops or sections if the overview would feel crowded.
- 5Draw overview sections only after the detail maps exist, because each section opens a detail map.
- 6Open the Sites step and confirm the right map appears behind each section's site pins.
- 7If replacing any map, review every pin on that map before publishing changes.
What happens when you replace a map
Replacing the image keeps your existing sites and pin coordinates. If the new map has a different crop or aspect ratio, pins may no longer line up.
That is expected. Open Sites after replacement, choose the affected map tab, and drag pins back to their correct positions.
Keep maps readable
Large image files are okay, but the guest page scales maps into a readable viewing area. A high-resolution source helps labels stay sharp after scaling.
If one detail map still feels too dense, split that area into more than one section map instead of shrinking labels until they are unreadable.
Check
- Can guests read section names without zooming?
- Can guests read site labels after selecting the section?
- Do roads and landmarks still make sense when the map is scaled down?
- Are amenity icons helpful without covering site labels?
- Does the overview help guests choose a section before choosing a site?
If the map is not helpful
Guests can still book from a list, but a weak map increases questions and mismatched expectations. If guests often ask where a site is, the map likely needs clearer labels or landmarks.
Check
- Can a first-time guest find the entrance?
- Can a guest distinguish loops or sections?
- Can staff use the same site codes guests see?
- Do pins cover important labels?