The CampGrid field guides
A clear path
to your next step.
Getting ready to open, finding your rhythm, or working through something new. Find the guidance you need and get back to your campground.
A good place to start
Before you open
Review the essentials, preview your booking page, and get ready for guests.
Your launch checklistMake it yours
Set up your sites, rates, and the details that make your campground unique.
Explore setup guidesKeep the day moving
Handle bookings, changes, and the moments between arrival and departure.
Explore booking guidesExplore the guides
15 guidesSupport 3 min read
Get Help in CampGrid
Get setup guidance, understand a booking issue, and continue a support conversation inside CampGrid.
Launch 10 min read
Launch Checklist
A practical checklist from campground setup to your first live booking page.
Setup 7 min read
Set Up A Property
Enter the basic public and operational details that every booking page depends on.
Maps 8 min read
Build The Guest Map
Create an overview, add loop maps, and connect sections so guests can choose a site visually.
Sites 9 min read
Add Sites
Add sites, reuse settings for similar sites, and place them on your map.
Pricing 10 min read
Rates And Rules
Use stay rules, blackout dates, and rate overrides to control what guests can book.
Pricing 8 min read
Taxes And Fees
Configure required taxes and fees so guest quotes match what you plan to collect.
Bookings 8 min read
Manual Bookings
Create and manage reservations that come from phone calls, walk-ins, or staff work.
Bookings 9 min read
Calendar Sync
Import OTA iCal feeds and export CampGrid availability to reduce double bookings.
Payments 9 min read
Stripe Payments
Connect Stripe when you want guests to pay by card during checkout.
Website 7 min read
Embed CampGrid On Your Website
Copy the booking iframe snippet into your existing site and test it on desktop and mobile.
Bookings 8 min read
Guest Cancellations
Configure guest self-service cancellations while keeping property review for sensitive situations.
Billing 5 min read
AI Plans & Billing
Free AI Onboarding, a required monthly AI plan, and $1 per completed reservation. Unlimited sites on every plan.
Launch 4 min read
Meet Scout: Your Campground Setup
Scout, your personal CampGrid AI assistant, brings your campground together from answers, documents and reviewed booking exports.
Support 9 min read
Troubleshooting Setup
Quick fixes for common launch blockers, missing availability, pending payments, and embed issues.